Terms and Conditions
Ensuring Security and Transparency in Every Interaction
1. Booking Confirmation & Payment
To confirm and secure your booking with Navigate Kashmir, a deposit of 50% of the total tour cost is required. However, this percentage may vary based on the itinerary, trip category, and duration. Your personal travel consultant will inform you of any adjustments.
- All online payments are accepted through our secure payment gateway.
- A 3% surcharge applies to credit card payments over the total amount.
- All bank charges and payment gateway fees, if applicable, must be borne by the passenger.
2. Cancellation & Refund Policy
- Cancellations must be communicated to Navigate Kashmir in writing.
- Cancellation charges will be effective from the date we receive your written request.
- Refunds for transportation tickets (flights, trains, etc.) will be subject to the policies of the respective authorities.
- Air tickets issued on special fares are strictly non-refundable, and cancellation charges will be borne by the guest.
- During peak travel seasons, including pilgrimage periods, cancellations will not be eligible for refunds, regardless of the reason.
3. Peak Season & Hotel Policies
- Peak travel seasons vary by region and hotel. Individual hotels may have different cancellation policies, which will apply accordingly.
- If a hotel imposes additional cancellation fees, these charges will be the responsibility of the client.
By proceeding with the booking, you acknowledge and agree to these terms and conditions set by Navigate Kashmir.
